Return Policies

You will be able to make a return within the following 15 working days after the delivery of your product.

To start with the return procedure, you should send an email to the following address: where you indicate the reason for the return and we will commit to return your money back once we receive the product and within the following seven working days.

The item should be unused and should be in the same conditions as you received it, as well as in its original package. T The customer will pay for the return shipping.

Changes: This will only happen due to manufacture defects or because you did not receive the product you purchased. Mova Mexico will cover the cost of return shipping. We commit to make a timely follow up through our email address.